About Shipping

1. How long will my delivery take?

Depends on your location and chosen shipping method, but most orders arrive within 2–10 business days.

2. Can I change my delivery address after ordering?
Yes, if your order hasn’t been processed yet. Contact us ASAP to update your address.

3. What if I don’t receive my package?
Reach out to our support team. We’ll help track it down or arrange a solution.

4. Do you offer international express delivery?
Absolutely. We ship express globally using FedEx, DHL, and more.

5. Are customs charges included in the checkout price?
In most cases, customs fees are not included unless stated. Buyers are responsible unless specified otherwise.

About Returns

1. Can I return a product if I ordered the wrong one?
Yes, but only if it’s unopened and within 14 days of delivery. Return shipping costs apply.

2. What happens if my package is damaged during shipping?
Contact support within 48 hours with photo evidence for a refund or replacement.

3. Do I need original packaging for a return?
Yes, the product must be returned in its original, undamaged packaging to be eligible.

4. Are there any restocking fees?
Currently, Barrita Pharma does not charge restocking fees for eligible returns.

5. How can I track the status of my return?
You’ll receive email updates, or you can contact customer support for live tracking updates.