Impression
A Shipping and Delivery Policy for Barrita Pharma – Serving the World with Confidence Since 2015
Introduction
Welcome to Barrita Pharma – a trusted name in medical aesthetics and cosmetics since 2015. With a strong global presence and a reputation for reliability, we’re proud to serve customers in over 60 nations. Whether you’re ordering from the USA, Spain, Germany, or Peru, this guide will walk you through how we handle shipping and delivery—so you know exactly what to expect.
Company Overview
Barrita Pharma’s Global Reach
Since our launch in 2015, we’ve grown exponentially. Our products now reach clients in more than 60 countries including powerhouse markets like the United States, Germany, France, Egypt, and Brazil.
Headquarters and Branch Locations
Our central headquarters is based in the United Kingdom, with operational branches located in the USA and Spain. These strategic locations allow us to manage logistics efficiently and meet delivery expectations around the globe.
Core Shipping Philosophy
Fast, Reliable, and Safe
At Barrita Pharma, we understand how critical timely delivery is—especially for medical-grade products. Our shipping policy is designed with speed, reliability, and safety at the core.
Customer-Centric Delivery Approach
Every order matters. That’s why we continuously fine-tune our logistics, provide real-time tracking, and support you at every step.
Countries We Ship To
We currently serve over 60 countries. Some of our top regions include:
USA and North America: Fast shipping from our US branch for quicker turnarounds.
Europe: Including Germany, Spain, Hungary, France, and Portugal.
Latin America: Brazil and Peru are key destinations for our medical aesthetics line.
Africa and the Middle East: Egypt and other growing markets are actively supported.
Shipping Carriers and Partnerships
We’ve partnered with some of the most trusted names in global logistics to ensure smooth delivery:
DHL Express
FedEx International
UPS
Royal Mail
Local couriers for final-mile delivery (depending on region)
Shipping Methods and Delivery Timelines
Standard Shipping:
Available worldwide. Usually takes 5–10 business days depending on location.
Express Shipping:
Offered for urgent orders. Delivers within 2–4 business days in most countries.
Estimated Delivery by Region:
USA & Canada: 2–6 business days
Europe: 2–5 business days
Latin America: 5–10 business days
Africa & Middle East: 6–12 business days
Order Processing Time
Orders are processed Monday to Friday, 9 AM to 5 PM GMT.
Cut-off time for same-day processing is 2 PM GMT. Orders after this time will be processed the next business day.
Handling and Packaging
All products are packaged in tamper-proof, discreet, and medical-grade materials to ensure product integrity and privacy.
Sensitive items, such as temperature-sensitive injectables, are shipped in insulated packaging with cold packs to preserve efficacy.
Shipping Costs and Fees
Free Shipping Eligibility:
We offer free shipping on orders over a certain value (depending on region). Typically:
USA: Orders over $200
EU: Orders over €180
Other: Case-by-case
Calculated Shipping:
Below free-shipping thresholds, shipping is calculated at checkout based on courier, destination, and weight.
Customs, Duties, and Import Taxes
Each country has different customs regulations.
Buyers are responsible for customs duties unless specified otherwise at checkout.
To help, we:
Provide complete documentation
Clearly label medical items
Offer customer service assistance if your parcel is held
Tracking Your Order
Once your order ships, you’ll get a tracking number via email. You can track it in real-time on our website or the courier’s portal.
We also send:
Dispatch notification
Transit updates
Delivery confirmation
Delivery Issues and Delays
Delays can happen, though rare. Common causes include:
Customs inspections
Weather disruptions
Public holidays
If your delivery is late:
Check tracking updates
Contact our support team
We’ll investigate and resolve it quickly
Lost, Stolen, or Damaged Parcels
We stand by your order from our warehouse to your door.
Lost orders: We’ll reship or refund after courier confirmation.
Damaged goods: Share photos within 48 hours of delivery.
Stolen parcels: File a police report and share with us for insurance claims.
Returns and Exchanges
Due to the nature of medical products, returns are limited.
However, we accept returns if:
The item is unopened and unused
It’s within 14 days of delivery
The item was damaged or incorrect
Start a return by contacting our support with your order number and photos.
Special Requirements for Medical Aesthetics & Cosmetics
Certain products have specific shipping protocols:
Temperature-controlled packaging for injectables and serums
Prescription verification may be required in some regions
We comply fully with local laws to ensure product safety.
Sustainability and Eco-Friendly Shipping
We’re committed to reducing our footprint:
Use recyclable packaging
Work with couriers using carbon-neutral shipping options
Source eco-friendly materials where possible
Your beauty shouldn’t cost the Earth.
Conclusion
At Barrita Pharma, we’re not just about selling top-tier medical aesthetics and cosmetics. We’re about building trust through dependable service and worldwide shipping excellence. From careful packaging to transparent policies, we make sure your order gets to you safely, swiftly, and securely—wherever you are.
